Privacy Policy for Sourav's Kitchen
Last updated: [09/10/2023]
At Sourav's Kitchen, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our restaurant or use our services. By accessing or using Sourav's Kitchen's services, you consent to the practices described in this policy.
Information We Collect
Personal Information: When you make a reservation, place an order, or interact with us, we may collect personal information, such as your name, contact information, email address, and payment details.
Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, pages viewed, and time spent on our site.
Location Information: With your permission, we may collect and process location information if you use our mobile app for services like delivery.
Feedback: If you choose to provide feedback or participate in surveys, we may collect your opinions and preferences.
How We Use Your Information
We use the collected information for the following purposes:
Reservations and Orders: To process reservations, takeout, or delivery orders, and to communicate with you regarding your requests.
Improvement of Services: To enhance our services, including tailoring recommendations and personalizing your experience.
Communication: To send you promotional materials, updates, and important notices, provided you have opted in to receive them.
Analytics: To analyze website usage and improve our site's functionality and user experience.
Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to respond to legal requests.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as payment processors or delivery partners.
Legal Compliance: We may share information in response to legal requests, subpoenas, or to protect our rights, privacy, safety, or property.
Consent: With your consent, we may share information for promotional or marketing purposes.
Security
We employ appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Choices
You have the right to access, correct, or delete your personal information. You can opt-out of promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically for updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected]
By continuing to use Sourav's Kitchen's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.
